Ayers House

Terms and conditions

Effective 14 October 2026

These terms cover your use of this website and set out the general conditions for enquiring about and booking an event at Ayers House. Your written quote and booking agreement contain the specific terms for your event. Ayers House is a business name of The Ayers House Restaurants & Catering Unit Trust (ABN 92 542 565 314), referred to as “we” or “us”.

Using this website

By using this website you agree to these terms. The content on this site, including text, photographs, logos and design, belongs to Ayers House or is used with permission. Please do not copy or reuse it without our written permission.

We work to keep the information on this site accurate and up to date, but menus, packages, prices, room capacities and event dates can change. The information here is a general guide, and the details in your written quote and booking agreement are the ones that apply.

Prices and packages

• Prices are in Australian dollars and include GST.
• Prices shown as "from" are the starting price for that package. Your final price depends on your date, guest numbers, room, menu and drinks choices.
• Package prices are for the 2026 to 2027 season and may change for later dates. The price in your confirmed booking is the one that applies.
• Some dates and packages carry conditions shown on the relevant page, such as surcharges on Sundays and public holidays, minimum guest numbers or minimum spends for weddings.

Enquiries and availability

Sending an enquiry does not reserve a date or create a booking. We will reply by the next business day at the latest to let you know whether your date is available. A date is only held for you once your deposit has been paid.

Bookings and payment

• Your booking is confirmed once you have accepted our quote or booking agreement and paid the deposit.
• Final guest numbers are confirmed with your event manager before your event. That is the number you pay on, even if fewer guests attend on the day.
• Final payment is due before your event, by the date in your booking agreement.
• Christmas events have their own payment dates, shown on our Christmas page. For example, Jingle Ball tables are held for 14 days with a $40 per head deposit, final payment is due three weeks before the night, and bookings made after 18 November are paid in full.

Cancellation, postponement and refund terms are set out in your booking agreement. Nothing in these terms limits your rights under the Australian Consumer Law.

At the venue

Ayers House was built in 1846, and we ask every guest to help us look after it.

• Nothing may be attached to the original walls, plaster or woodwork. Your event manager will show you how to decorate safely.
• Candles and any open flame must be enclosed in glass.
• Food and drink are provided by Ayers House. Your celebration cake is the exception, and we will cut and serve it for you.
• External suppliers such as florists, stylists, bands and AV companies are welcome. Bump-in and bump-out times are arranged with your event manager.
• We serve alcohol responsibly under South Australian liquor licensing laws, and our staff may refuse service to anyone who is intoxicated or under 18.
• The person who makes the booking is responsible for any damage to the venue or its property caused by their guests or suppliers.

Our responsibility

We take great care to make every event run smoothly. If something outside our reasonable control prevents an event from going ahead, such as severe weather, a government direction or a utility failure, we will work with you to move the event to another date. Our full responsibilities, and yours, are set out in your booking agreement.

Links to other sites

This site links to other websites, such as our social media pages. We are not responsible for the content or privacy practices of those sites.

Contact us

Questions about these terms or your booking:

These terms are governed by the laws of South Australia. We may update them from time to time, and the current version is always on this page.